Process Theory in Post Modernism

"Certainty" as an either moral or scientific characteristic could provoke evil in human relations. McSwite (1997) in their influential book on post modern turn in public service argue that unquestionable facts and values, through the medium of moral or scientific reasoning, shape virtual truths and certainties, those, in turn, give rise to evil and has historically produced totalitarianism and social calamities. To identify the "other" and to set the mutual terms of alterity for sharing the ownership of diversified and relative truth, McSwite theorizes human interaction as a "process", which, if proceeds properly, could redefine public service structure and develop an alternative orientation for the exercise of authority. Process theory as a form of collaborative pragmatism, is a basis that is "neither objectively certain nor ultimately tentative".